Not all start-up businesses have the ability to hire their own information technology or IT personnel. However, do not worry because many companies are realizing that they can provide smaller businesses what the technological help they need. This service is called business technology management or BTM. It is a variety of services provided to businesses that do not have their own IT department.
The small business can pay for support from a business that offers the option. Many BTM services out there include technology planning, network management, project management and troubleshooting support. There are also document services available for e-billing, document formatting or mass printing. Many services even offer services that help when disasters strike. Usually, the businesses who offer BTM services already have a strong practice in place and have seen the benefit of consulting for the service.
One of the most used BTM service are help desks that are outsourced. For businesses without IT personnel, they pay a monthly or annual fee in order to get 24-hour support from their hired company. This means instead of calling to Brent two floors down, you would call a company two states away to help with troubleshooting problems. These companies also usually offer to upgrade all softer and take care of any licensing issue for their clients for a fee.
It is also possible to hire a company to use their service space for your business. This type of service is called a server colocation service. It enables smaller businesses to have the same access to the latest technology and data management that larger companies have.









